The Light Clinic Front Desk Assistant


​Job Title: The Light Clinic: Center for Natural Medicine looking for a Front Desk Assistant

Public-facing support role as a front desk assistant in our natural medicine clinic perfect for someone that values efficiency, warmth, professionalism and keeping a peaceful work environment. This position ensures seamless operations, friendly patient care, and effective business flow. 
 
The ideal candidate is kind, grounded, easy-going, trustworthy, service-oriented, organized and capable of balancing multiple responsibilities. They should be a maestro at maintaining a peaceful and calm environment and excellent at taking direction.
 

  • TLC is a small family-centered natural medicine business. Joining our team means you're joining a tight knit group of kind and skilled practitioners and individuals. We value maintaining the clinic space as a peaceful and calm environment. A deep sense of respect for our patients, a genuine appreciation for holistic medicine (or openness to it), and a peaceful, personable demeanor are key to success in this role. If you want to help in a team-based setting and are passionate about natural healing, we’d love to hear from you!

    Key Responsibilities:
    ●      Clinic Operations Flow: Ensure the clinic runs smoothly and efficiently by utilizing computer-based scheduling software, maintaining inventory of supplies and products, overseeing daily functions and ensuring smooth patient flow from check-in to check-out.
    ●      Patient Experience: Provide excellent customer service, respectfully uphold patient privacy, manage patient inquiries, and ensure a clean and welcoming clinic environment.
    ●      Practitioner Support: Number one priority is attending to the clinic and practitioner needs. Supporting practitioners in all of their logistics, so they can focus on patient care.
    ●      Marketing & Media: Promote clinic growth through local outreach, help with social media pictures and posts, and creating media publications.


    Qualifications:
    ●      Experience in clinic work or service work. If you have a good heart, love natural medicine and like to help people- that's a great one.
    ●      Excellent customer service and communication abilities. Ability to be kind, compassionate and easygoing is a must. The environment flows best when calm and peaceful, so need to be skilled in using a relaxed, compassionate manner.
    ●      Able to flow back and forth between physical, computer and phone tasks and be service-oriented. 
    ●      Knowledge of Google drive, Dropbox, Microsoft Word, Excel, general computer capabilities and Canva is a plus. Ability to use social media, such as Instagram and Facebook an extra plus.
    ●      Familiarity with Acupuncture and holistic health practices is beneficial, but not essential.​

    Hours and Benefits:
    ●     Part-time hours (typically 12-20 hours per week). Hours will vary depending on clinic needs. Being extra flexible is key to this position!
    ●      Benefits: positive and relaxing work environment, flexible work-life balance, discounted or complimentary Acupuncture and other treatments, generous and supportive team. Being part of a team committed to love and healing.
  • We will include a 30-60 day probationary period upon hiring where we can try out the role together and see if it is a good fit for both parties.

CONTACT:

Please email: [email protected]. Position begins mid-October-early November, 2025.